Privacy Policy

At IndieBlingz.com, we understand the significance of safeguarding your privacy and appreciate the trust you place in us. This Privacy Policy outlines how we handle the user information we collect on IndieBlingz.com, as well as from offline sources. This policy applies to both current and former visitors of our website, as well as our online customers. By visiting and/or using our website, you signify your agreement to this Privacy Policy.

Information We Collect

1. Contact Information

We may collect your name, email address, mobile number, phone number, street address, city, state, PIN code, country, and IP address.

2. Payment and Billing Information

When you make a purchase, we may collect your billing name, billing address, and payment method. However, please note that we never collect your credit card number, credit card expiry date, or any other details related to your credit card on our website. Credit card information will be obtained and processed by our online payment partner, Cashfree Payments.

3. Demographic Information

We may collect demographic information about you, such as events you like, events you intend to participate in, products you purchase, or any other information you provide during the use of our website. This information may also be collected through surveys.

4. Other Information

When you use our website, we may collect information about your IP address and the browser you are using. We may track the site you came from, the duration of time spent on our website, pages accessed, and the site you visit upon leaving our website. Additionally, we may collect information about the type of mobile device you are using or the version of the operating system your computer or device is running.

Methods of Information Collection

1. Direct Collection

We collect information directly from you when you register for an event or purchase products. We may also collect information when you post a comment on our website or contact us via phone or email.

2. Passive Collection

We use tracking tools like Google Analytics, Google Search Console, browser cookies, and web beacons to collect information about your usage of our website.

3. Third-Party Collection

If you use integrated social media features on our website, the respective third-party social media sites may provide us with certain information about you, including your name and email address.

Use of Personal Information

We utilize the information we collect for the following purposes:

1. Contacting You

We may use the information you provide to contact you for order confirmations or other promotional purposes.

2. Responding to Requests or Inquiries

We use the information to address your requests or answer any questions you may have, whether through email, SMS, phone, or other means of communication.

3. Improving Products and Services

Your information may be used to enhance our products and services. This may involve customizing your experience based on your preferences, analyzing site trends, and understanding customer interests.

4. Security Purposes

We employ your information to safeguard our company, customers, and website.

5. Marketing Purposes

We may send you information about special promotions, offers, new features, or products. These communications may involve our own offerings as well as third-party offers or products that we believe may be of interest to you. If you make purchases from us, we may enroll you in our newsletter.

6. Transactional Communications

We may send you transactional emails or SMS pertaining to your account or purchases.

7. Other Purposes

We may use your information as permitted by law or as disclosed to you separately.

Sharing of Information with Third Parties

We share information with third parties in the following circumstances:

1. Service Providers

We may share information with vendors who assist us in managing our online store, payment processors, shipping partners, or transactional message processors. Some of these vendors may be located outside of India.

2. Order Fulfillment Partners

We share your information with courier partners and service providers responsible for fulfilling purchase obligations. These parties will handle your information according to their respective privacy policies.

3. Business Partners

We may share information with our business partners, including third parties who provide services related to our business operations. Our partners will handle the information in accordance with their privacy policies.

4. Compliance and Protection

We may share information when necessary to comply with the law, protect ourselves, respond to court orders or subpoenas, cooperate with government agencies or investigatory bodies, or investigate potential fraud.

5. Business Transfers

If all or part of our business is sold, we may share your information as part of that transaction.

6. Other Sharing

If we plan to share your information for reasons not mentioned in this policy, we will notify you before doing so.

Email Opt-Out

If you no longer wish to receive marketing emails from us, you can opt out by sending an email to sales@indieblingz.com. Please note that it may take approximately ten days to process your request. Even if you opt out of marketing messages, you will still receive transactional messages via email and SMS related to your purchases.

Grievance Officer

To address any questions about this Policy or privacy concerns, you can contact our Grievance Officer:

Mrs. Jyoti Kala
4/161. Malviya Nagar, Jaipur, Rajasthan - 302017
Phone: +91-9638310354
Email: sales@indieblingz.com

Policy Updates

We may update our privacy practices from time to time. Any material changes to this policy will be communicated to you as required by law. An updated copy of the policy will also be posted on our website. We encourage you to periodically check our site for updates.

Jurisdiction

By choosing to visit our website, any visit and privacy-related disputes are subject to this Privacy Policy and the website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.